FAQ About Products

What products do you offer?

We currently provide a range of themes and plugins for WordPress, including various add-ons and extensions. We also offer templates for Blogger. You can explore our full selection here: https://www.snackwp.com/downloads/

We understand this is an important question. To be transparent, we are not the original authors of the products available on our platform. We specialize in redistributing these items, which were thoughtfully developed by their respective creators. We want to clarify that we do not have a partnership or affiliation with these authors. Our role is to make these wonderful products accessible to you.

We appreciate you asking about support! As we specialize in redistributing these products, direct support from the original authors is not included. You will receive support exclusively from our team. Please note that our support is focused on assisting you with the installation process. This operational model allows us to offer these products to you at a significantly lower price compared to the official author’s pricing. We’re here to help you get started!

Yes, you can always download the latest versions of your purchased products. When updates are available, you can access them from your Download History.

Important Note: If you have an active paid membership, you can download updates as long as your membership is current. Once your membership expires, you will not be able to download any files, including product updates. For more details on memberships, please see our FAQ here: https://www.snackwp.com/faq/faq-about-memberships/

Absolutely! We prioritize your safety and confidence. All of our products are guaranteed to be authentic and sourced directly from the original authors. We never include any malicious code or alter the core functionality of the products, ensuring they are completely safe for you to use.

Yes, the products we offer are generally premium versions. While we may have a few free versions available, our primary focus is on providing premium products. Free versions are offered at no cost, but they are limited in number. To ensure you have the most accurate information about each product, we recommend reading the description on its individual product page.

We’ve compiled all of our recent product updates into a convenient list for you to easily find. You can explore it here: https://www.snackwp.com/changelog/

Absolutely! We’ve made it easy for you to access and download all the products you’ve purchased. You can find a convenient list of your purchased items right here: https://www.snackwp.com/download-history/

You can easily find your purchase ID in your purchase history. We’ve gathered all of your past orders and invoices in one convenient location for you to access here: https://www.snackwp.com/orders-invoices/

We apologize if you’re having trouble locating a specific product. You can try searching for the product name on our changelog page at https://www.snackwp.com/changelog/ using the search bar provided. If the product still doesn’t appear, it means it’s not currently available in our catalog. Please feel free to contact us to request that a new product be added to our collection. We’re always looking to expand our offerings based on your needs!

Freebies are premium products we offer at no cost to you. Think of them as a special perk! Each month, we curate a list of 10 fantastic items available for free download. We call this list “This Month’s Free Files.”

Important Note: To access and download these freebies, you’ll need to have made at least one purchase from our website.

To access our freebie products, we kindly ask that you first make a purchase from our website. Once you have purchased at least one item, you will be able to download the freebies. We appreciate your understanding and support!

The products in our Freebies list are refreshed every month. This means the free products available this month will be different from those available next month. Because of this regular rotation, we aren’t able to provide updates for the products you download from the Freebies list. In some instances, you might find that an updated version is available if the update was released before the Freebies list was refreshed. We hope you enjoy exploring the new freebies each month!

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